Skip to main content

Testimonials

SEE FULL QUOTE

“PIMSY means everything to us. It can be customized to your needs. The team is very responsible and cares about our work. Best and most reliable platform.”

– Abdullahi A., Administrative Assistant

SEE FULL QUOTE

“The customer service is excellent. We always get courteous help in a timely manner.”

– Stephanie H., Administrative Assistant


Best EHR Software
SEE FULL QUOTE

“Just get it. I researched many, many similar products, but kept coming back to PIMSY and am so glad I did. 

PIMSY will make your life so much easier and your business more successful.”

– Dan S., Agency Owner

SEE FULL QUOTE

“PIMSY is a user-friendly platform with outstanding customer service.” 

– Jihan O., Program Manager

SEE FULL QUOTE

“Our experience has been remarkably positive. Some of the things we like best about PIMSY are:

// excellent customer service
// produces many useful reports
// high levels of satisfaction among our staff
// very stable
// highly customizable
// one stop shop: schedule, notes, payroll, billing, etc

I honestly can’t identify anything I dislike”.

– Trent C., VP of Clinical Operations


SEE FULL QUOTE

“PIMSY’s reviewing and auditing features took us from 80% compliant to 99.8% compliant in one year!”

– Melissa R., Clinical Director

SEE FULL QUOTE

“I found PIMSY by reviewing 26 EHR systems last summer. There were only 4 that came close to meeting all the various requirements, and I thought PIMSY was the best. The support and training have been fantastic, as expected.”

– Lindsey D., Agency Owner

SEE FULL QUOTE

“Thank you for your support, help, guidance, understanding, and encouragement!!

Without a successful business, we cannot serve our clients, and that really is the important part of anything we do.

I made sure to let our State Auditor know how wonderful PIMSY is”.

– Ericka R.


READ MORE

“PIMSY saved my business. It helped my company grow from a one man shop to 28 employees!

I don’t really dislike anything about the product. It has truly been a life saver for me”. 

– Gus C., Clinical Director & CEO

READ MORE

“PIMSY’s excellent support team and can-do attitude lends itself to endless possibilities of what the program can do. It shows that they want the program to be the best it can be, so you can be the best you can be.” 

Catherine C., Systems Administrator

READ MORE

“THE PIMSY TEAM HAVE BEEN A GOD SEND AND A TRUE BLESSING FOR OUR SUCCESS!”

– Ericka R.


READ MORE

“The best thing about PIMSY is the PIMSY team! They address our needs quickly and are always ready to help.”

– Greta M., Clinical Operations Director

READ MORE

“PIMSY more than pays for itself by streamlining my office, improving efficiency, and reducing billing times.”

– Seth H., Clinical Director

READ MORE

“We are now operating at a 50% faster recovery rate for money and a 50% lower denial rate for claims.

You really should get a live Web demo of PIMSY.”

– Kim T., Agency Co-Founder


READ MORE

“Secondary claims integration for EDI made a huge impact on reducing the time we spend on claims processing.

PIMSY’s billing and customer service teams are undeniably amazing!”

Jen G., Operations Manager

READ MORE

“I’ve researched numerous mental health EHR and was unable to find one as comprehensive and affordable as PIMSY”.

– Manote P., Clinical Director

READ MORE

“PIMSY is exactly what we needed. It has enabled us to be more aware of and efficient with our time, and recognize where we need to improve efficiency and organizational processes.” 

Melissa B., Clinical Director


READ MORE

“PIMSY is a great software for behavioral health facilities! It’s updated frequently based on the demands of the industry.”

– Julie K., Billing Specialist

READ MORE

“The longer we have PIMSY, the more we like it. I really love the Automatic Form Filler, as it has saved us time. PIMSY has empowered us to do things I didn’t even know were possible!”

– Ann O., CEO & Clinical Director
READ MORE

“On behalf of our team, we send our sincere thank you and appreciate the expedience at which you were able to deliver PIMSY to us.”

– Farzana F., Assistant to Clinical Director


READ MORE

“PIMSY is very user-friendly with outstanding customer support. We give it 5 stars for: overall rating, ease of use, features & functionality, customer support, and value for the money.

Trent C., VP of Clinical Operations

READ MORE

“Scheduling, medical records, coordination with pediatricians, and billing are all in one easy system.

PIMSY has give our agency the ability to be productive and successful at an affordable cost.”

– Jen G., Operations Manager

READ MORE

“We were in EHR hell before. I don’t know if we expect too much because you guys are so wonderful.

We just feel like there is nothing you can’t do.”

– Ericka R., Executive Director


READ MORE

“PIMSY helps us manage our agency more efficiently and has everything you could want:

…automated billing, a powerful scheduler, extensive online patient portal, appointment reminders, easy-to-use catalog of diagnosis codes, custom note templates and, surveys.”

– Andrew H., Staff Accountant

READ MORE

“If you want excellence, look no further than PIMSY.”

– Devon H., Agency CEO / Owner

READ MORE

“What I have appreciated most is the stellar customer service. We had some interesting billing goals, and the PIMSY team worked with us, diligently, to accomplish those.

With PIMSY, we’re not just a number…”

– Angela W., IT / Training


READ MORE

“PIMSY’ user-friendly product is easy to navigate. The client portal is easily accessible and helpful in promoting client care.

Greta M., Clinical Operations Director

READ MORE

“PIMSY’s functionality improves every year with insightful integrations that continue to make running a busy mental health office easier.

PIMSY helps our business to grow successfully.”

– Jen G., Operations Manager

READ MORE

“PIMSY is a great choice for mental health agencies. I couldn’t fathom being as organized as we are without it.”

– Katie L., Office Coordinator


READ MORE

“With the previous system, we all had to work very hard for many hours each week to stay on top of compliance needs for our clients & staff.

With PIMSY, we set the alerts and don’t have to think about it again until the alert comes up.

PIMSY has taken a huge weight & worry off of our shoulders.”

Ericka R., Executive Director

READ MORE

“If you are looking for quality, commitment, and integrity when choosing an electronic health record, PIMSY is the company to choose.”

– Emily H., EHR Administrator & Trainer

READ MORE

“PIMSY is an excellent program. I would recommend it to any organization.”

– Andrea B., Office Manager


READ MORE

“I definitely recommend PIMSY. It has been a tremendous asset to our agency, and their team is very responsive to our needs.

PIMSY has made everything about our jobs easier!” 

– Tracey E., HR Coordinator

READ MORE

“PIMSY is a powerful, yet very affordable, system geared for behavioral health. They thought of everything you could want – and more – and it offers a lot of customization.”

– Andrew H., Staff Accountant

READ MORE

“PIMSY made my life so much easier!”

– Brittany I., Office Manager


READ MORE

“PIMSY is an excellent, affordable option for EHR software.” 

– Darrell B., Project Manager

READ MORE

“My agency went from paper to electronic, in an easy transition, without taking away from our existing integrity or quality.

PIMSY’s well-trained staff took our documentation to the next level.”

– Devon H., CEO

READ MORE

“We are very happy with PIMSY EHR. It simply works great.”

– Laudwayne S., Office Manager


READ MORE

“PIMSY is an excellent EHR. I love using and working with this product!” 

– Doreen R., Director of Operations

READ MORE

“I love – love – love PIMSY! It has made my job and life so much easier.” 

– Erin W., Office Manager

READ MORE
“I love how the notes are connected to the billing.
It keeps the counselors accountable to get their notes done: more aware of the authorizations needed & the hours clients are using.”
 
– Ann O., CEO & Clinical Director

READ MORE

“Many thanks to you and your team. We appreciate the direct attention and quick follow through.” 

– Gregg P., VP of Strategy

READ MORE

“PIMSY is great! It makes inputting, archiving, and retrieving my notes easy and seamless.

My favorite features are: ease of use, organization, calendar, reminders if I forget to write a note, and accessibility.” 

– Brian W., LMFT

READ MORE
“We receive calls from other EHRs, attempting to earn our business. My question to them is: ‘Can you create documents that are required by our accrediting body?’
‘Can you tailor the program to fit our needs?’
The answer is always ‘No’. Should I drop the mic now or later?”
 
– Manote P., Clinical Director

READ MORE

“I just did invoicing, and with PIMSY, it took 1/10th of the time it used to! THANK YOU!!” 

– John M., Agency Associate

READ MORE

“The lab integration is amazing! I was able to download 25 UA results today with a single click, and all of them successfully populate into the appropriate client record.

So valuable when you think about the time & labor that used to be required – before we had PIMSY – to manually label & scan each one into the system!” 

– Max M., Business Services Manager

READ MORE
“Your team has been extremely helpful in working with our staff for both training & support, including helping us customize PIMSY to our needs.
We can shoot out a quick email and count on a thorough and prompt response.”
 
– Matt T., Client Services Coordinator

READ MORE

“We are extremely satisfied with PIMSY and with all the hard work that you guys put in to continually improve & update the system.

We could not make this difficult change without all of your excellent customer support and continual guidance. Thank you so much!!!” 

– Melinda H., Agency Owner

READ MORE

“We’ve used PIMSY since the infancy of our business and would not trade it for any other program.

We love it, and we are here to stay.” 

– Manote P., Clinical Director

READ MORE
“THANK YOU for making a system a ?? woman can use!
 
– Terry B., LPC

READ MORE

“Thank you! Love it! It works great!” 

– Holly J., M.S., LPCA

READ MORE
“We have been a PIMSY client since 2010. The support staff delivers exceptional customer service and are always more than willing to tackle any situation we send their way.
 
It is truly a pleasure to have the opportunity to work with your team.”
– Joe C., Business Manager
READ MORE
“Your product is awesome, and everyone in the mental health field who bills insurance needs it.”
– Rick B, MA, LPC

READ MORE

“I love PIMSY! It makes it so much easier for everyone working with clients to track authorizations & units.”

– Karen B., Clinician

READ MORE
“You’ll be happy to know that all six auditors said PIMSY is the best system they’ve ever seen.
 
We got 100% compliant on our documentation since we implemented PIMSY. Hooray!! Quite a testament to how it is helping us.”
 
– Melissa B., LCSW
READ MORE
“As always, you guys have outdone yourselves in order to make this transition as painless as possible. I just want to say thank you for all of your help. You all continue to go above and beyond!!!!”
– Rebekah D., Office Manager

READ MORE

“PIMSY’s 835 went great. I can’t believe how fast it is. It replaced about 15 hours of manual posting.”

– Phoenicia K., Billing Technician

READ MORE
“PIMSY has allowed our mobile crisis teams to be even more mobile yet maintain the consistency of an office-based program. Thanks PIMSY!” 
 
– Molly R., LCSW, LCAS, CCS, Director Emergency Services
READ MORE
“Many thanks to you for helping us customize the system to our exact needs. I love PIMSY’s customer service”.
– Max M., Business Services Manager 

READ MORE

“PIMSY has been everything I’ve wanted – and more – all under ‘one roof’. From client scheduling, billing, tracking, statistics, and even sending client reminders.

I am so much more efficient in my practice now and wish I had discovered PIMSY sooner.”

– Dan S., Owner

READ MORE

“PIMSY is wonderful! Great tech support, the ability to create and make changes to suit our company needs, having the entire client record at your fingertips…

It’s easy to install and very user friendly. You have to have this program if you want to maintain paperless records.”

– Morgan H., Office Manager
READ MORE

“For years, we were forced to use a very clumsy & rudimentary system. We asked PIMSY to design a new EHR that fits our need, and it has been great.

PIMSY is much more user-friendly, and it performs the tracking and notification requirements that we need.”

– Raymond T., Psychiatrist & Agency Owner

READ MORE

“In PIMSY, providers can create a progress or assessment note right from the calendar. If the authorizations aren’t available for the session, that CPT code won’t even show up. This helps ensure that you only bill for eligible sessions. As notes are released, the authorizations are automatically decremented.”

READ MORE

“Set up in PIMSY was simple, and they were able to transfer data from the prior EHR, so we were able to really hit the ground running.”

– Angela W., IT / Training

READ MORE

“I’m extremely appreciative and so glad I decided to go with PIMSY versus the other options I was considering.”

– Carmen L., Program Director


READ MORE

“In PIMSY, providers can create a progress or assessment note right from the calendar. If the authorizations aren’t available for the session, that CPT code won’t even show up. This helps ensure that you only bill for eligible sessions. As notes are released, the authorizations are automatically decremented.”

READ MORE

“PIMSY is user-friendly, easy to use, and easy to learn. I love the renewal portions: they mean we
are always up to date. Great job!!”

– Tiffany F., / CEO

READ MORE

“I really appreciate all the help you have given us.”

– Stacey S., CFO


READ MORE

“I would highly recommend PIMSY to other therapists who are looking to streamline their paperwork at reasonable monthly cost.”

Seth H., Clinical Director

READ MORE

“PIMSY does so much more than store records. We are able to run reports on data that help produce outcomes for our funders.

Moreover, we can develop personalized surveys and build our agency’s documents into the
system.

– Greta M., / Clinical Operations Director

READ MORE

“PIMSY met and exceeded our expectations. Flat out, they nailed it.”

– Manote P., Clinical Director


READ MORE

“We love that PIMSY grows with us: we’re expanding our business, and PIMSY is able to support our growth as we expand our services.”

Matt T., Client Services Coordinator

READ MORE

“You guys are a class act. Even with those that need a lot of hand holding.”

– Karen E.

READ MORE

“To me, the most important thing about an EMR is to have the features that you need, have it customizable to your business, rather big or small, and to be able to use those features. I don’t care if you have the best program in the world, if you can’t use it, then it doesn’t help you. PIMSY has the features that I need and the customer support to teach me how to use them.”

– Seth H., Clinical Director


READ MORE

“For years, we were forced to use a very clumsy & rudimentary system. We asked PIMSY to design a new EHR that fits our need, and it has been great. PIMSY is much more user-friendly, and it performs the tracking and notification requirements that we need.”

Raymond T., Psychiatrist and Agency Owner

READ MORE

“We were looking for an affordable HR that would help us streamline the services we provide to our clients. We found exactly what we needed in PIMSY.”

– Laudwayne S., Office Manager

READ MORE

“PIMSY’s functionality improves every year with insightful integrations that continue to make running a busy mental health office easier. PIMSY helps our business to grow successfully.”

– Jen G., Operations Manager


READ MORE

“For years, we were forced to use a very clumsy & rudimentary system. We asked PIMSY to design a new EHR that fits our need, and it has been great. PIMSY is much more user-friendly, and it performs the tracking and notification requirements that we need.”

Jihan O., Program Manager

READ MORE

“I known I’ve said it before, but thank you for all of your assistance and patience. My organization is so much more efficient as a result of PIMSY.”

– Dan S., Agency Owner

READ MORE

“I can now do electronic billing that used to take days in a matter of minutes. No more searching for folders, spending hours, trying to remember insurance authorizations. It is all here.”

– Seth H., Agency Owner

Title
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

READ MORE

“What I have appreciated the most is the stellar customer service I have received. The PIMSY team has worked with us diligently to accomplish our goals. The ease of the PIMSY interface was a great benefit.”

Angela W., Customer Service

READ MORE

“The amount of safeguards for our facility to stay in compliance are endless. The workload for our compliance department work will literally have been cut in half – and PIMSY will reduce the workload for HR and our supervisors as well.

We are looking forward to being able to spend more time nurturing our staff to the quality that we want our agency to be, as well as interacting with our clients & referral sources even more.”

– Ericka R., Executive Director

READ MORE

“I was singing your praises to a colleague of mine today who is feeling overwhelmed with her paper processing. I highly recommend PIMSY.”

– Carmen L., Program Director


READ MORE

“PIMSY is a very robust program that is adaptable to all agency sizes. Once you get to know PIMSY, you’ll wonder how you kept track of anything before it.”

Catherine C., Systems Administrator

READ MORE

“The best thing about PIMSY: not only is it a tool that helps staff do their job better; it also generates data that I can then use for things like assessing staff productivity.”

– Molly R., LCSW, LCAS, CCS, Director of Emergency Services

READ MORE

“Since we went live with PIMSY in July of 2021, ALL of our chart audits by our stake holders have exceeded expectations. They really like how easy it is for them to review charts on PIMSY. This includes: Partners Behavioral Health, US Probation Office, Sandhills Center, and Vaya Health. We look forward to growing with PIMSY.” 

– Darrell B., COO


READ MORE
“Our audits went great. You’ll be happy to know that all six different auditors sang PIMSY’s praises over how great they thought the system was!
I asked for feedback, and they thought it was the best they’d seen. AND, we got 100% compliant on our documentation since we implemented PIMSY. Hooray!! Quite a testament to how the system is helping us.”

Melissa B., LCSW

READ MORE

“We are very impressed with the high level of customer service and appreciate knowing that we’re not just a number.”

– Lynn Anne B., Director of Office Staff Administration

READ MORE

“We recently went through our first CARF International survey and, yesterday, we received great news that we are now CARF accredited. It required developing policy and procedure manuals, the employee handbook, and investing and implementing SaaS in Payroll/HR, LMS and EHR; as well as HIPAA compliant, business class office suite (M 365) and networks… thanks to the PIMSY team for implementing PIMSY as our Electronic Health Record!”

– Devon J., COO


READ MORE
“Having the human resource personnel file in PIMSY makes tracking of trainings, credentials, and insurance network information easy and accessible.”

Greta M., Clinical Operations Director

READ MORE

PIMSY is great to work with. We chose it for the robustness of the system and the affordability. We are also aware of other organizations in the area who use PIMSY and are pleased.”

– Darrell B., Special Projects Manager

READ MORE

“Our overall experience with PIMSY has been wonderful. The staff are incredibly helpful and available for any and all troubleshooting and the system is constantly evolving.

We love how customizable Pimsy is. We found that other systems that allow similar customized features were MUCH higher in cost. These features allow us to run unique reports and gather very specific (and extensive) data for research efforts. We also felt the amount of development time included in the startup rates were very generous. Our staff have no problem navigating the system after the usual learning curve. PIMSY has been a huge time-saver on both the clinical and administrative fronts.”

– Megan J., COO

Feeling forced into a new EHR and the deadline is looming?

All EHRs are not the same. It’s critical to find the one that fits the unique needs of your organization. Find out why people choose PIMSY.

LEARN MORE