Learn more about PIMSY
We care about serving the mental health, behavioral health, and substance use field, and most importantly, helping you be successful in your practice.
Our story
The PIMSY Electronic Health Records software journey started in 2007 in North Carolina after identifying a clear need in the market for a robust and flexible software solution for behavioral health. Mental and behavioral health clinics needed a technology solution that would be tailored to their unique needs.
PIMSY quickly grew and gained popularity as a comprehensive and cost-efficient solution for mental health providers across the country, serving thousands of providers across the United States and Canada.
PIMSY is an acronym that stands for Provider Information Management System.
Today, PIMSY is an industry leader, offering a complete EHR solution for mental and behavioral health.
Developed with clinicians in mind, PIMSY continuously evolves to meet provider requirements, with a constant eye on the user experience. As one of the few ONC-certified EHRs in market for behavioral health providers, PIMSY remains a strong choice for providers in need of a versatile and comprehensive technology solution.
Why sunflowers? A typical user interface for an EHR solution can be a stark and sterile experience. We aim to make the clinician’s day slightly brighter – offering a sense of calm in a sometimes chaotic environment.
We’re proud to make PIMSY a part of this seamless structure, a powerful yet intuitive system that helps streamline your workflow from start to finish, making it easier than ever to provide services.
Our Philosophy
At PIMSY, we believe that mental and behavioral health is the foundation of a thriving, compassionate society. Every person deserves access to care that heals, restores, and empowers.
We are deeply honored to stand behind the therapists, social workers, counselors, psychologists, case managers, and support staff who show up every day to make a difference. Your work transforms lives, rebuilds families, and strengthens communities, and we’re here to support you every step of the way.
Fueled by purpose and driven by innovation, we’re committed to building powerful, intuitive technology that works for you. But we’re not just a software company: we’re a partner in your mission. That’s why we’re relentless in delivering outstanding support, listening closely, and continuously improving our platform to meet your evolving needs.
Together, we’re not just shaping better systems. We’re helping shape a better future.
Our Leadership Team
Meet some of the amazing people who help lead PIMSY
Nathan Boyd, CEO
Nathan brings over 15 years of experience in executive leadership in healthcare, behavioral health technology, and clinical operations, and has held executive positions at numerous healthcare startups.
His deep experience includes working directly with hundreds of therapists and behavioral health providers to help them build and scale their practices. Nathan started his career working in direct care, providing community-based counseling and skill-building services before founding a behavioral health agency, and later holding executive leadership roles at several behavioral health technology solutions.
Nathan is passionate about creating tools and services that support the mental health community, and as CEO at PIMSY, his vision is to deliver the most user-focused and innovative technology and world-class team that supports mental and behavioral health providers.
Marisa Thompson, COO
As Chief Operating Officer at PIMSY, Marisa Thompson brings over 20 years of healthcare experience, with deep expertise in regulatory compliance, HIPAA, and confidentiality laws related to mental health and substance use. Her background in healthcare operations and technology has been key to PIMSY’s strategic growth, data security, and market expansion, helping establish the company as a trusted leader in healthcare technology.
Kori Hale
As Director of Support at PIMSY, Kori Hale brings over 13 years of experience in medical billing, customer support, and EHR consultation. Specializing in claim research, HIPAA compliance, and smooth client transitions, she ensures clients receive accurate, timely support. Kori also leads payroll training efforts using PIMSY’s internal module, contributing to platform efficiency and user satisfaction through a strong commitment to service and operational excellence.
Lance Carroll
Lance Carroll, Sales Director at PIMSY EHR, brings over 20 years of healthcare sales experience with a strong focus on mental health and underserved populations. Known for his proactive and results-driven approach, Lance has helped organizations—from Public Health Departments and CHCs to private practices—adopt EHR solutions, improve operational efficiency, and enhance patient outcomes. His deep industry knowledge and dedication to client success align seamlessly with PIMSY’s mission to transform mental health practice management through innovative and compliant technology.
Our Advisors
Dr. Raymond Turpin
Pearl Institute
Waynesville, North Carolina
Steve Johnson
Advocate Psychotherapy
Stevens Point, Wisconsin
M. Scott Koger
Cloud Architecture Lead
Waynesville, North Carolina
Start your journey with PIMSY and join thousands of your colleagues.
While we serve thousands of clinicians and over one million patients, we continue to be dedicated to providing incredible support to our customers as we build PIMSY. Start a conversation to identify if PIMSY would be a good fit for your practice or agency.