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“The adjustment you made in the Description of Lab Results did the trick, and I want to thank you for jumping on that. That accomplished an important goal which was to differentiate the Blood Labs (which are rare) from the Urinalysis results (which are plentiful). Now the Doc can look at a long list of labs for a client and go right to the spot where the Blood Lab results are.

Many thanks to you and I’m copying {your supervisor} so he can see how valuable this tweak was to PIMSY’s functionality. I love PIMSY’s customer service.”

– Max M., Business Services Manager