EHR and practice management for mental / behavioral health

Can Your EHR… help your agency survive COVID?

We were pretty shocked to get an email in April from one of our competitors that proudly announced “Coming Soon: telehealth should be available in August!!” Ummm… what? Clinicians need telehealth now, not in four months! It made us realize that, while PIMSY has had remote functionality in place for years, many other systems are playing catch up in response to COVID.

PIMSY isn’t perfect. It’s not the best fit for small practices (10 users or less), and because of its capabilities, it’s not ready out-of-the-box. If that’s what you’re looking for, a simple note taking system would probably be a better match. But the reason it’s not “plug and play” is that it’s so powerful: PIMSY has all of the functionality of an enterprise-level system – at a sustainable price.

How can the power of PIMSY help your agency survive COVID-19?

// Telehealth

We’ve been partnered with SecureVideo for HIPAA-compliant, fully integrated telehealth for years. Our customers love it, even with the increased telemedicine demands of the pandemic; and combined with ePrescribing, you can conduct an entire session outside of the typical office setting.

// Patient Portal

The PIMSY patient portal allows your clients to fill out forms – such as consent for telehealth – remotely, empowering you to continue treatment and keep the revenue stream flowing, even when folks are unable to – or apprehensive about – coming into your agency for in-person sessions.

// Provider Portal

With PIMSY’s provider portal, clinicians can access their calendar & client’s charts from a Browser on any device. This functionality is extremely useful in the field; for providers who utilize a non-Windows Operating System (ie, Apple / Mac users); and/or anytime coming into the facility is prohibitive (such as due to COVID-19 protocols).

// HIPAA-Compliant WFH

If your staff have permission to work from home (WFH), PIMSY keeps all agency data secure on Microsoft Azure and is completely HIPAA-compliant. Whether your team members are writing session notes, treating via telehealth, auditing & overseeing other staff, billing, or managing HR – all can be done from the safety and security of their homes. This is a fantastic feature to get through the pandemic, especially in the face of school closure uncertainty over the coming year.

// Appointment Reminders

For those agencies who are able to keep their doors open during this time, it can be helpful to remember that most of us are “off our game” as we navigate the stress of 2020 and all of its intensity. Being able to easily, securely, and affordably remind your clients of appointments can minimize no-shows and maximize revenue, both during COVID-19 and beyond.

// Messaging

PIMSY’s messaging feature allows your staff to send HIPAA-secure communication to your clients (and to others in your organization). This bypasses the extra step of email – and streamlines communication across the board.


The Power of PIMSY

How can you harness the Power of PIMSY for your agency? Contact us for details: 877.334.8512, ext 1 || hello@pimsyehr.com

Kudos from Clients

Seth H.

“PIMSY more than pays for itself by streamlining my office, improving efficiency and reducing billing times. I would recommend PIMSY to anyone looking for a good EMR company that will help you implement its program and help you with any questions you have along the way.”

~ Seth H., Business Owner

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