Uncategorized Archives

How Automated Patient Appointment Reminders Can Reduce No-Show Rates

Missed appointments, or “no-shows,” are a persistent challenge in all settings, but especially in the mental health and behavioral health space. Impacts to operational efficiency, patient engagement, and disruptions to provider schedules lead to wasted resources causing loss of...

Connecting the Dots: Why EMR Integration is Essential for Modern Healthcare

Technology plays a pivotal role in ensuring efficient and effective patient care in the rapidly evolving healthcare landscape. One of the most significant technological advancements in recent years has been the adoption of Electronic Medical Records (EMR) systems. These digital patient...

Protected: PIMSY EHR MACRA and MIPS GUIDELINE

PIMSY Text / SMS / Appointment Reminders Protocol

Your patients should receive a message similar to this one: “Dear : In an effort to provide you the highest quality care, we at would like to contact you from time to time about upcoming appointments, office hour changes, and other import issues that you may need to...

Privacy Policy

The terms used in our Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Pimsy Portal unless otherwise defined in this Privacy Policy. Smoky Mountain Information Systems built the Pimsy Portal – PIMSY EHR (for mental health) app as a Free app. This...

health services research writing survey question

Health Services Research, Part 5: Writing Survey Questions

Health Services Research Survey The final step in writing an excellent health services research survey is writing data collection questions. These questions should grasp the complexity of the assessment domains indicated by the statement of research purpose. While clinicians can easily measure...

PIMSY mental health practice management system shares part 4 of a series about health services research

Health Services Research, Part 4: Conceptual and Operational Definitions

Why Do Conceptual and Operational Definitions Matter? Do conceptual and operational definitions matter? Most surveys used in health services research suffer from a significant flaw. They fail to define what is measured with an appropriate level of specificity. This causes healthcare organizations...

Health Services Research, Part 3: Research Questions

Health Services Research: The Questions! Crafting successful health services research questions presents a deceptively challenging task. Healthcare organizations often gather large amounts of data. However, if they design their surveys or other data collection instruments poorly, they may fail to...

Health Services Research, Part 2: Types of Surveys & Outcomes

Surveying the individuals an organization serves can be essential to several aspects of healthcare management. Various kinds of surveys correspond to the specific information needs of a healthcare organization during different moments of care delivery. Health Services Research Surveys &...

Health Services Research, Part 1: Introduction

What Is Health Services Research? The Institute of Medicine (IOM) of the National Academy of Sciences, in collaboration with the Association for Health Services Research (AHSR), defines health services. The multidisciplinary field of scientific investigation that studies how social factors,...