What Our Clients Have to Say
I would like to express my sincere gratitude for the PIMSY team: everyone is absolutely amazing! All PIMSY staff, from the front line, to the back end, has listened to our concerns & questions, is very responsive, has offered suggestions, and has provided solutions in one fashion or another. The PIMSY team has gone above and beyond to ensure that our client records are migrating correctly – and stepped up to help us overcome a significant barrier on our end. The support we have experienced is bar none! Every single person has listened to us, has proven they understand the impacts on our agency if something is not met, and made our needs an immediate priority.
Our audits went great. You’ll be happy to know that all six different auditors sang PIMSY’s praises over how great they thought the system was! I asked for feedback, and they thought it was the best they’d seen. AND, we got 100% compliant on our documentation since we implemented PIMSY. Hooray!! Quite a testament to how the system is helping us.
What I have appreciated most has been the stellar customer service I have received. We had some interesting billing goals, and the PIMSY Team has worked with us, diligently, to accomplish those. The ease of the PIMSY interface was a great benefit.
Set up was simple, and they were able to transfer data from the prior EHR, so we were able to really hit the ground running. Implementation has had it’s usual stressors, but was significantly easier than others I have worked on in the past.
