EHR and practice management for mental / behavioral health

Founding Principle 2: Support Every Customer’s Success

Too often, we have seen systems implemented by other behavioral health EHR vendors that over-promised and under-delivered. We are not like them. We are committed to helping your agency become more efficient, effective, and streamlined. Your success will lead to our success. No matter how big or how small your organization, your complete satisfaction is our number one goal.

We not only know our customers by name, we take the time to understand their agency’s workflow, specialty, challenges, goals, and team. It’s not our goal to just hand you an EHR program and leave you to figure out how to use it. PIMSY is a solution, not a product.

“The perseverance, follow up, and follow through is beyond what we could have ever hoped for. We have been treated like we are your only customer.

I cannot even wrap my head around how everyone on the PIMSY Team does the amount of work that we see just for our agency, let alone for all of your other clients.” {Ericka R., Executive Director & Owner}

In order to determine how to best maximize PIMSY for your facility, we have to get to know what your challenges are and how PIMSY can empower you to overcome them. Every one of our customers receives not only tailored training – included in the cost – they also receive a customized implementation plan to best implement the functionality.

We recognize that real life doesn’t stop: the phone’s not going to magically stop ringing – and clients aren’t going to suddenly stop needing treatment – just because you’re switching EHR systems. We work diligently with you to ensure that the transition to PIMSY is as smooth & painless as possible, including training your staff on a new program.

In this process, we get to know your team, your organization, and your mission… and we do our absolute best to support that vision, every day. Since our company’s inception, we’ve worked hard to support every customer’s success, no matter their size, and we will continue to uphold that founding principle.

“You have treated us as if we are your only customer. I realize that this must be a very busy time for you and greatly appreciate your commitment to our practice.” {Dr. Michelle R., Facility Owner}


Learn More

To see if PIMSY’s right for your agency, contact us: 877.334.8512, ext 1 || hello@pimsyehr.com

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Leigh-Ann Renz

Leigh-Ann Renz

Leigh-Ann Renz is the Marketing & Business Development Director of PIMSY EHR. For more information about electronic solutions for your practice, check out Mental Health EHR.

Kudos from Clients

Seth H.

“PIMSY more than pays for itself by streamlining my office, improving efficiency and reducing billing times. I would recommend PIMSY to anyone looking for a good EMR company that will help you implement its program and help you with any questions you have along the way.”

~ Seth H., Business Owner

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