Have you outgrown your legacy system!?
What’s a legacy system?
A legacy system is your “old” methodology: for example, the first EHR you started with five years ago that your organization has now outgrown. It doesn’t have to be software: a legacy system can be an old protocol, tool, or way of doing business. The legacy system may or may not continue to be in use, but even if it’s no longer utilized, it can continue to impact your business because of the role it has played.
Some agencies stick with their legacy system, for a variety of reasons: the investment of time and/or money made on the old system; a vendor lock-in situation where you must continue using a certain product until a contract is finished; or the inevitable challenges of changing EHR systems, including data migration.
Is a legacy system harming your business?
“A legacy system may include procedures or terminology which are no longer relevant in the current context, and may hinder or confuse understanding of the methods or technologies used.” If you’re clinging to an outdated system, whether paper or electronic, that isn’t able to provide what you need – and/or is hampering for your workflow – it may be costing you much more than just its price tag.
Working around the limitations of a clunky, inefficient legacy system not only wastes time, money and energy; this lack of streamlining may be causing you to miss out on profit & growth. It’s not only frustrating for your team and customers; it may actually be costing you significant expenses in payroll.
“I can now do my electronic billing that used to take days in a matter of minutes. No more searching for folders, spending hours on billing, trying to remember insurance authorizations. It is all here. I now have the tools I need to effectively manage my clients, my billing, and add more therapists. PIMSY more than pays for itself by streamlining my office, improving efficiency, and reducing billing times.” (Seth H., Business Owner)
It is time to switch?
Moving on from a legacy system that’s no longer working for you makes sense on so many levels, especially for your bottom line. One method to initiate change and pave the transition is to compile a list of a few EHRs that appeal to you and have them show you how they’re better than your current program.
Request a phone meeting, and share with them your top three pain points: those cumbersome tasks that challenge your staff the most. Ask the EHR vendor to show you how their system would tackle those hurdles, and you should see that retiring your legacy system will reduce cost, save time, and increase efficiency for your agency!
More Transition Tips
1) Try to find an electronic system that provides tiers of service: i.e., a program that offers a range of plans from basic to feature-rich with a corresponding price tag. This will allow you to start on a lower-cost plan with only the functionality you need now – but still gives you room to grow as the agency’s requirements grow (or shrink) over time.
Finding a flexible system that evolves with your organization saves you time, energy, training & support costs, and all of the other heavy investments that come with switching programs.
2) Some EHRs are not practice management systems, which means that you have to utilize multiple pieces of software in order to run your business. Try to find an EHR that integrates practice management functionality, bringing as much under one roof as possible for maximum efficiency.
The more you can have all of your agency’s needs integrated into one comprehensive system, the easier your workflow will be for your staff. Be sure to consider: calendar & scheduling, billing services, payment receipt, appointment reminders, payroll, document management, ePrescribing, treatment planning, HR capability, robust reporting, and whatever else you rely heavily upon for treatment services.
Mental Health EHR Resources
• Free Guide to Mental Health EHR
• 7 Steps to Find the Right EHR for Your Behavioral Health Agency
• EHR Software Shopping Tips
• Challenges to Implementing Electronic Health Records
• EHR Resource Center
What about PIMSY?
If you’re ready to upgrade from your legacy system, consider PIMSY as your flexible, comprehensive, and affordable EHR solution: click here for details – or contact us: 877.334.8512 ext 1 // firstname.lastname@example.org