EHR and practice management for mental / behavioral health
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The Origins of PIMSY Mental Health EHR

by Leigh-Ann Renz, 8.4.13 

True Mental Health EMR + Practice Management System

In 2007, Jackson County Psychological Services (JCPS) contacted Smoky Mountain Information Systems, Inc (SMIS) because they weren’t happy with the EMR they were using: it was inefficient and not meeting their needs. They asked SMIS to create a new system, from scratch, to their specifications.

They wanted a program that was truly designed for mental & behavioral health, a true mental health EMR. Our lead developers rose to the challenge and engineered a comprehensive, user-friendly practice management system + EMR, based on the JCPS wish list: PIMSY.               

Still Happy with PIMSY

[Eight] years later, JCPS is still a satisfied PIMSY EHR client and is using the system to successfully grow their business: they’ve expanded from 30 users to over 100. Click here for details about JCPS and how they serve children and families in our local community.

“We are now functioning at a 50% faster recovery rate for money and a 50% lower denial rate. You should really give SMIS time to demonstrate PIMSY for you personally.” (Kim T., JCPS) 

“PIMSY has been a tremendous asset to our agency and has made everything about our jobs easier! I would definitely recommend PIMSY!” (Tracey E., JCPS)

“PIMSY is wonderful! Great tech support, ability to create and make changes to suite our company needs, having the entire record at your fingertips, easy to install, very user friendly. You have to have this program if you want to maintain paperless records.” (Morgan H. JCPS)

The Need for Efficient Behavioral Health Software

After building PIMSY, we realized that there must be other practices out there looking specifically for a mental and behavioral health EMR and decided to try and match these practices with our incredible product. We put the word out and found plenty of demand in the market. As our client list grew, so did the system. 

Today, PIMSY EHR is keeping up with the ever-changing landscape of HIT (health information technology) and government regulation. In 2011, PIMSY Platinum 5.0 was ONC-ATCB Meaningful Use certified by the Drummond Group and is now 2014 Edition / Stage 2 Meaningful Use certified under the ARRA HITECH program. 

We now offer 3 different tiers of PIMSY, providing a level of functionality and price to meet our clients’ diverse needs and budgets. We offer comprehensive, superior training and support, included in the price, for which we are constantly receiving positive feedback.   

PIMSY EHR continues to evolve based on the needs and suggestions of our clients, and SMIS continues to add new features and functionality. What started as a project to fulfill a wish list has developed into an enterprise level, comprehensive and flexible product that seamlessly combines a mental & behavioral health Practice Management System plus EHR.

“For years, we were forced to use a very clumsy and rudimentary medical record system. We asked SMIS to design a new electronic medical record system that fits our needs, and it has been great. PIMSY is much more user-friendly, and it currently performs a lot of the tracking and notification requirements that we needed. 

It makes notes easier and faster; you can access anything you need efficiently and quickly…the PIMSY staff have also been very attentive to our needs as far as maintenance and development. I would recommend PIMSY in the strongest terms.”  ~ Raymond T., JCPS


(click here to access this article as a PDF)

Leigh-Ann Renz is the Marketing & Business Development Director of PIMSY EHR.



Leigh-Ann Renz is the Marketing & Business Development Director of PIMSY EHR. For more information about electronic solutions for your practice, check out Behavioral Health EHR


Kudos from Clients

Seth H.

“PIMSY more than pays for itself by streamlining my office, improving efficiency and reducing billing times. I would recommend PIMSY to anyone looking for a good EMR company that will help you implement its program and help you with any questions you have along the way.”

~ Seth H., Business Owner