Messaging

PIMSY Messaging Functionality  

PIMSY’s Messaging feature is built to handle the most critical communications for mental health organizations. It allows you to send appointment reminders, notify staff of upcoming deadlines, and communicate directly with clients or teams in real time. Accessible via desktop and portal, the feature integrates seamlessly into your workflow, offering various communication channels for maximum flexibility, including email, SMS, voice messaging, and portal.  

Whether you are reaching out to clients for a quick appointment confirmation or alerting staff about policy changes, PIMSY’s Messaging system effortlessly keeps everyone in the loop. Additionally, it supports automated reminders to ensure communications happen when needed without manual input. 

Critical Benefits of PIMSY’s Messaging Feature  

1. Effortless Outreach: With options like email, SMS, voice messaging, and portal, you can choose the best way to communicate with your team or clients, based on each client’s communication preference

2. Streamlined Appointment Reminders: Automated reminders for clients about upcoming sessions ensure everyone stays on schedule, reducing no-shows and lost revenue.

3. Staff Notifications: Notify your staff about major events, policy changes, or renewal deadlines without interrupting their daily tasks.

4. Desktop and Portal Accessibility: The messaging feature is accessible through both the desktop platform and the PIMSY portal, allowing you to manage communications from anywhere.

5. Automates Workflows: Automatically remind patients when paperwork is due or it is time to complete assessments & measures on the Client Portal, removing the need for staff to track when consents or measures are due on a recurring basis.

FAQs 

• Can I customize the messaging templates?

Yes, PIMSY’s Messaging feature allows you to personalize email, SMS, and voice message templates to match your practice’s needs. 

• Does the system track message delivery?

Absolutely. The feature provides real-time delivery tracking, so you know exactly when a message is sent and received. 

• Can I schedule messages in advance?

Yes, messages can be scheduled beforehand, ensuring that reminders and updates go out when they are most effective. 

Are you ready to fine tune practice communications? Experience the power of PIMSY EHR’s Messaging feature and streamline your outreach today.
Request a demo below and see firsthand how PIMSY EHR can elevate your mental health practice. Experience the difference that efficient, user-friendly solutions can make in your daily operations. We will help you provide exceptional care for your patients!