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EHR and practice management for mental / behavioral health

PIMSY Provides Secure Encrypted Messaging/Direct Email

PIMSY mental health practice management software security

by Leigh-Ann Renz, 3.20.15

Secure Direct Email offers data security and helps you meet Meaningful Use Stage 2 core measures

As HIPAA compliance and data security become even more vital to providing comprehensive care, PIMSY mental health EHR now provides secure encrypted messaging.

What is direct email?

Direct email (or secure encrypted messaging) is a protocol for protected data sharing, ensuring that the PHI (protected health information) you exchange with your clients and colleagues is and remains safe, secure, and HIPAA-compliant. Click here for a clear and concise overview of direct email.

Does it meet Meaningful Use requirements?

Yes, the PIMSY secure email option meets the direct method requirement of Meaningful Use Stage 2 Core Measures: 15 (Summary of Care), 7 (Patient Electronic Access), and 17 (Use Secure Electronic Messaging). 

General information about MU Stage 2 is available from HealthIT. Details about the Stage 2 Core Measures can be found here (CMS) and here (HealthIT).

How does it work?

Direct email allows you to send anything you choose to your clients: mood surveys, depression tests, lab results, session notes, clinical summaries, etc – in a secure format. It also allows you to send any information you want to other providers, such as clinical summaries, as long as they have a direct email address.

Previously, HIPAA limitations and data security concerns made exchanging this type of PHI risky and prohibitive. Recognizing these concerns, legislative bodies have come together to provide an electronic solution for an increasingly digital world.

Are there any limitations?

You can only send this type of PHI email to other direct email addresses. For example, you wouldn’t be able to email yourclient @gmail.com, as gmail is not a direct email address. Direct email is not technically an email: it’s a secure method of encrypted data transfer that mimics email. Anyone you send PHI to via this method will need to have a direct email address. Click here for details.

How do you obtain secure encrypted messaging?

Contact us to get started with secure direct email in PIMSY: 877.334.8512, ext 1 – This email address is being protected from spambots. You need JavaScript enabled to view it.

How do you provide direct email addresses to your clients?

One simple way to obtain secure messaging for your clients is Microsoft Health Vault (MSHV): it automatically provides a free direct email address for individuals (but not practices). This easily allows you to share information with your patients – and offers them a secure method of communicating with other providers as well. Click here to get started.

Get Started Using Secure Direct Email in PIMSY

Contact us for more information about secure messaging, how it can enhance your practice, and how PIMSY helps you qualify for Meaningful Use Stage 2: 877.334.8512, ext 1. – This email address is being protected from spambots. You need JavaScript enabled to view it.

click here for pdf


leigh-Ann Renz



Leigh-Ann Renz is the Marketing & Business Development Director of PIMSY EHR. For more information about electronic solutions for your practice, check out Behavioral Health EHR.


Kudos from Clients

  • Seth H.

    “PIMSY more than pays for itself by streamlining my office, improving efficiency and reducing billing times. I would recommend PIMSY to anyone looking for a good EMR company that will help you implement its program and help you with any questions you have along the way.”

    ~ Seth H., Business Owner

  • Karen B.

    “Love PIMSY! So much quicker to complete notes and easier for everyone working with clients to know current authorizations and track units.”

    ~ Karen B., Therapist

  • Dr. Carmen L.

    “I am extremely appreciative and am so glad I decided to go with PIMSY versus the other options I was considering. I was singing your praises to a colleague of mine today who is feeling overwhelmed with her paper process. I highly recommend all of you.”

    ~ Dr. Carmen L., Program Director

  • Kim T.

    “We are now functioning at a 50% faster recovery rate for money and a 50% lower denial rate. You should really give the PIMSY team time to demonstrate for you personally.”

    ~ Kim T., Business Director

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