Wham - Bam - Not So Fast, Ma'am!
by Leigh-Ann Renz, 5.12.16
It's Not Shoes
When selling a one-time purchase product, like shoes, you're usually not building a relationship with your customer. Sure, they might have a problem with the item and return it - or love it and buy more product - positive or negative situations that ripple out into a type of relationship. But you're not usually communicating with them long-term.
Customer feedback, of course, drives most markets; but there's a huge difference between a one-time purchase and an ongoing relationship purchase. Some mental health EMRs are a one-stop shop: you buy the program, you use it, and you never again interact with the vendor it was purchased from.
PIMSY Practice Management Software for Behavioral Health is different. We have an ongoing relationship with our customers. We know their names, their specialties, their practice challenges + successes, and what their goals are for the future.
A Quick Sale Doesn't Benefit Us
Making a quick sale hurts us far more than it benefits us! Because the PIMSY Team has to answer to our clients during implementation, onboarding, Training and Support; if we make a quick sale with an agency that's not a good fit, we end up with more work. We are accountable and have to get back in sync with the practice.
For this reason, we let agencies know upfront if we can or can't fulfill a request. If we're not the best match, we recommend other systems that might be a better fit for the practice. We're transparent about PIMSY's strengths and weaknesses and don't try to be all things to all people. A hasty deal close isn't what we're after; we want to be a good fit with every one of our customers.
PIMSY Grows With You
PIMSY's always evolving, based on the feedback of our customers. We offer complimentary updates (with new features and capabilities) about once a quarter, and the changes come directly from client recommendations + requests.
PIMSY was originally created to meet the needs of a mental health practice - and it continues to grow in this capacity.
Additionally, practices can seamlessly move up in functionality as their needs change. For example, you might start on PIMSY Prime but transition to Professional or Platinum over time. The beauty of this is that you don't have to change systems every time your agency experiences a growth spurt!
EHR implementation can be a beast. No matter how you slice it, changing systems requires time, commitment, and straddling between programs while keeping your practice running smoothly. With PIMSY, you can stay on the same program, not have to manage any data, and simply add the features you need over time.
Want To See More?
To see if PIMSY might be a good fit for your agency:
- Access our free demo
- Schedule a no-commitment live Web demo
- Review client testimonials
We're happy to show you how PIMSY can save time, reduce expenses, and increase practice profitability. To your success!