Here's How PIMSY Could Be Making Your Life Easier
by Leigh-Ann Renz, 1.11.16
"You will wonder how you kept track of anything before PIMSY." - Catherine C., Systems Administrator
Among Seasonal Affective Disorder (SAD) + clients recovering from holiday indulgence and trying to process family drama + insurance authorizations updating – January can be a very busy time for mental health! Here’s how your workload could be easier if you were using PIMSY:
In PIMSY, running reports is significantly easier than when aggregating the data from paper records, because all practice details are already integrated and stored in a digital format. PIMSY is also able to capture more centralized data per client encounter, thereby making it possible to provide a greater selection of reports without requiring duplicate data entry. With PIMSY, you can see all the analytics you care about at-a-glance.
PIMSY generates reports that provide data such as:
- how many times a client no-showed or cancelled
- the number of notes created to date with a particular provider and billing code
- which clients have not been seen in a particular time period
- all the documents uploaded for your client (including insurance card, signature, etc)
- all of the authorizations associated with a client
- detailed list of all of the payments and charges made on a client’s account
- services rendered by location / division
Imagine what you could do with that level of real-time information about your practice!
Appointment Reminders for Mental Health
According to a study by Software Advice, the no-show rate for behavioral health clients may be as much as 50%, which is significantly higher than other industries. Considering that only four missed appointments per week can equal a yearly loss of $30,000 or more in revenue, appointment reminders are worth considering!
Automating the process can 1) save your staff significant amounts of time; 2) make sure that you’re efficient with your time by reducing no-shows; and 3) increase overall practice profitability / longevity.
Imagine how much easier your front desk’s workload would be if your clients could fill out necessary paperwork electronically from home, upload documents like insurance cards into their chart, and help complete the intake process before they ever set foot in the office. With PIMSY’s patient portal, they can!
Authorization Management / Renewals
The thing that keeps your practice viable is getting paid for sessions – and with many providers, managing authorizations is critical. PIMSY tracks, automatically decrements, and manages authorizations for you: it even sends you alerts when it’s time to re-up. You control when to be reminded, and PIMSY takes care of the rest.
“Love PIMSY! So much quicker to complete notes and easier for everyone working with clients to know current authorizations and track units.” - Karen B., Therapist
PIMSY’s intuitive, integrated calendar makes scheduling appointments simple and efficient. You can create notes, access the client’s chart, take a payment, print statements, and much more - right from the calendar itself!
If you have a front desk staff, they can easily see which providers are or aren’t available for scheduling, as well as check the availability of certain rooms or various locations. The calendar is integrated with every other part of your practice, enhancing productivity because information is entered once instead of multiple times.
Automate the Process - Right from the Patient’s Chart
Think of forms you currently use for clients – and now imagine they could be automatically filled out with information from the client’s chart. PIMSY pulls up to 80 different data points from patient charts, giving you the power to organize, complete, and sign documents within the program. This means you can utilize the forms you use now – within PIMSY! Click here for a 2 minute, real-time video that shows how it works.
PIMSY offers seamless invoicing: electronic billing, eligibility verification and remittance capabilities, including UB-04 / residential inpatient billing. This means that you can submit your invoices – and process payments – with literally just a few button clicks! "I can’t believe how fast PIMSY is. It replaced about 15 hours of manual posting." - Phoenicia K., Billing Technician
PIMSY includes an integrated ICD crosswalk, with all of the codes for mental / behavioral health & psychiatry. We’re proficient at E/M coding, and provide a comprehensive QDC tool for claims-based PQRS reporting.
Because PIMSY automatically populates the invoicing data, and scrubs the information thoroughly before submitting, the margin of billing error is greatly reduced. PIMSY literally won’t let you submit for reimbursement if client demographics are missing; and with its authorization tracking + eligibility verification capabilities, you should never again bill for an ineligible session.
“We are now experiencing a 50% lower denial rate.” – Kim T., Business Director
Compliance & Audits
PIMSY stores your data securely in the HIPAA-compliant Microsoft Azure Cloud. It offers layers of security safeguards, helping you to maintain compliance on multiple levels, including HIPAA. PIMSY also offers a customized Audit Module to help your practice stay on top of necessary records and pass both internal & external audits.
“I LOVE LOVE LOVE PIMSY.....it has made my job / life so much easier, especially with billing and payments. I used to spend hours on it and now it is just a few clicks and everything is done. Everything is very user friendly and all of the features are easy to learn.” - Erin W., Office Manager
How Does PIMSY Pay for Itself?