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Secure messaging

Send secure, HIPAA compliant messages to ensure that critical information flows smoothly between you and your clients.


Send private messages to your clients with confidence

Effective communication is essential for building trust, enhancing patient engagement, and ensuring that critical information flows smoothly between clients and mental and behavioral health providers.

PIMSY’s Messaging features provide reliable, compliant, and flexible digital communication tools seamlessly within each workflow. With PIMSY Messaging, practices can leverage a range of channels including email, SMS, and the Patient Portal. With optional automations, simplify appointment reminders, due dates, and document notifications to keep clients and team members informed and on track.

Compliance

All messages are confidential and secure to ensure privacy and compliance with HIPAA, safeguarding sensitive patient information and clinical data.

Effortless Outreach

Messaging is accessible through the Client Portal, email, phone calls, and text messages, offering patients endless communication options.

Workflow Automation

With automatic reminders and notifications for eForms, measures, or documents on the Client Portal, remove the need for staff to manually track when documentation is due on a recurring basis.

Electronic Health Record Messaging Features

Online Appointment Creation

Intra-Staff Communication

Staff members and care teams can communicate in real-time, sharing updates and sensitive information within a secure, centralized platform.

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Secure Communication

Send timely reminders to patients and staff via text message or email & confidential messages directly to clients through the Patient Portal.

Self-Scheduler

Appointment Reminders

Manually generate bulk appointment reminders or allow the system to send them automatically on your behalf for upcoming appointments to ensure everyone stays on schedule, reducing no-shows and lost revenue.

Listen to our happy customers

“PIMSY’s functionality improves every year with insightful integrations that continue to make running a busy mental health office easier. PIMSY helps our business to grow successfully.”

– Jen G.

“PIMSY saved my business. It helped my company grow from a one man shop to 28 employees! I don’t dislike anything about the product. It has truly been a lifesaver for me.”

– Gus C.

Frequently Asked Questions

Here are some common questions we get about PIMSY.
Are there different formats for the AI-generated response?

Yes! We offer standard templates for you to choose from or you can create your own. Some of the standard formats we offer include biopsychosocial, BIRP, DAIR, DAP, PIE, and SOAP Note formats.

How does the AI system work?

PAISLY is built using a containerized version hosted in Microsoft Azure. The system uses natural language processing and machine learning to analyze the data and generate a narrative in your chosen format, eliminating the need for manual note construction.

Is there training required?

If you know how to generate the note, there is no additional training needed. PAISLY makes it as simple as possible.

What information can be included in the narratives?

The detailed notes can include medications, diagnoses, next appointments, vitals, demographic information, goals, measures, and more. Based on your selections, it pulls relevant information from your charts to generate comprehensive notes.

Schedule a Free EHR Demo

Ready to fine-tune and enhance your behavioral health team’s communications? With PIMSY EHR, you can streamline outreach, improve patient care, and elevate the patient experience. Communicate with confidence using our secure  Messaging features, designed to keep your team connected and your patients informed. Schedule a free EHR demo today and discover how PIMSY can transform the way you engage with your patients!

Discover More Benefits of PIMSY for Your Practice

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E-Prescribe
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Treatment Planning
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eMAR
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Payroll
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Note Builder
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HIPAA Compliance