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Patient Portal

Level-up your client engagement with PIMSY’s Patient Portal. Securely communicate with your clients, upload documents to sign, accept payments, join telehealth sessions, and more.


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Everything your clients need in one portal
Simplify client communications with PIMSY’s patient portal

Simplify and automate

With PIMSY’s Patient Portal, your clients have access at their fingertips from laptops or mobile devices.

From appointment scheduling to document and form completions, or accepting payments, the patient portal is a simple and centralized place for your clients to engage in their therapy. 


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Patient Portal Software Functionality
Check out the features your clients can access in our patient portal

icon Reporting and Analytics

Remote Monitoring

Providers can remotely monitor patient progress, enabling timely interventions and adjustments to treatment plans based on real-time information.

icon Appointment Reminders

Treatment Plan Collaboration

Gives patients access to view and sign their treatment plans, ensuring a mutual understanding of goals and progress.

icon HIPAA Compliance

Medication Management

Clients can request prescription refills, ask their provider questions, and receive responses.

icon Calendar Integration

Online Scheduling

Patients can easily schedule appointments or submit requests through their online portal.

icon Resource Allocation

Telehealth Integration

Remote video sessions are available through a secure telehealth platform integration.

icon Telehealth Integration

Mobile-Accessibility

The mobile functionality allows users to access their portal from any device.

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Give your clients a better experience.


Our client portal and its seamless telehealth experience make it easy for your clients to make payments and review invoices, complete clinical forms or assessments, schedule appointments, or join a telehealth session.

Our client portal is secure and HIPAA compliant, so you and your clients can communicate with confidence.

Accept Online Payments

Customized invoices can be generated, and payment history can be tracked. Patients can pay these invoices online and save their credit card information, saving time and resources.

Reduced Paperwork

Clients can complete registration and submit custom or standard forms (i.e., PHQ-9) online, ensuring all documents stay organized and in one centralized location.

Compliance

PIMSY meets strict privacy and security standards to protect sensitive patient health information. Our software is HIPAA and 42 CFR Part 2 compliant and ONC Health IT Certified.

Increase engagement. Simplify workflows.

PIMSY’s Patient Portal increases patient engagement by enabling continuous, direct communication between clients and mental health providers. Patient Portal communication features include:

  • Secure Messaging: Send secure messages and maintain confidential communication between clients and providers, enhancing continuous client support.
  • 24/7 Access: Patients gain full access to their portal anytime, anywhere.

Don’t just take our word for it
Hear directly from some of our users

“PIMSY’s user-friendly product is easy to navigate. The client portal is easily accessible and helpful in promoting client care.”

– Greta M.

“PIMSY helps us manage our agency more efficiently and has everything you could want: …automated billing, a powerful scheduler, extensive online patient portal, appointment reminders, easy-to-use catalog of diagnosis codes, custom note templates and, surveys.”

– Andrew H.

Frequently Asked Questions

Review some of our most frequent questions about our client portal
What information can be accessed through a Patient Portal?

Through a Patient Portal, patients can access a variety of tools and features (access may vary based on the practice’s preferences), including:

  • CCDAs
  • Telehealth
  • Lab results
  • Forms & Screenings
  • Demographics
  • Contact Preferences
  • Secure Messaging
  • Prescription refill requests
  • Appointment scheduling
  • Receipts & Statements
  • Billing and payments
Is the Patient Portal available in a mobile app?

Yes, PIMSY is available as a standalone mobile app. The new portal design allows for simplified mobile accessibility, enabling patients to view their health information anytime, anywhere.

Who has control of the Patient Portal?

Each practice controls its patient portals. They provide each patient with access to the portal, which can be accessed 24/7. This setup ensures that patients can access their health records and communicate with their providers as needed.

Can clients make payments through the Patient Portal?
Yes, if you have enabled merchant processing in your PIMSY account, your clients will be able to make payments from directly within their portal.
Can clients join a telehealth session using the Patient Portal?
Yes, clients can access telehealth from within the Patient Portal and join sessions via their secure portal.