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Patient Portal Software Solution

Patient Portals are an essential feature in a mental health EHR system as they are the main point of online communication between mental healthcare professionals and clients. These portals must be secure and private because they contain the patient’s medical information, electronic health records, payments, appointments, medical records, treatment plans, test results, and more. PIMSY’s Patient Portal is designed with the user in mind. Our simple-to-navigate portal gives clients immediate access to information from their mobile devices. From appointment scheduling to forms and payments, the patient portal simplifies all stages of collaboration between mental health professionals and their clients, ultimately contributing to a more efficient and patient-centered approach to mental healthcare.

Patient Portal Software Functionality

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Remote Monitoring

Providers can remotely monitor patient progress, enabling timely interventions and adjustments to treatment plans based on real-time information.

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Treatment Plan Collaboration

Gives patients access to view and sign their treatment plans, ensuring a mutual understanding of goals and progress.

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Medication Management

Clients can request prescription refills, ask their provider questions, and receive responses.

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Online Scheduling

Patients can easily schedule appointments or submit requests through their online portal.

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Telehealth Integration

Remote video sessions are available through a secure telehealth platform integration.

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The mobile functionality allows users to access their portal from any device.

Benefits for Mental Health Providers

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Accept Online Payments

Customized invoices can be generated, and payment history can be tracked. Patients can pay these invoices online and save their credit card information, saving time and resources.

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Reduced Paperwork

Clients can complete registration and submit custom or standard forms (i.e., PHQ-9) online, ensuring all documents stay organized and in one centralized location.

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PIMSY meets strict privacy and security standards to protect sensitive patient health information. Our software is HIPAA and 42 CFR Part 2 compliant and ONC Health IT Certified.

Improved Patient Experience

PIMSY’s Patient Portal increases patient engagement by enabling continuous, direct communication between clients and mental health providers. This creates an outlet for secure and confidential communication, ultimately improving patient care. Patient Portal communication features include:

  • Secure Messaging: Send secure messages and maintain confidential communication between clients and providers, enhancing continuous client support.
  • 24/7 Access: Patients gain full access to their portal anytime, anywhere.
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Client Testimonials:

“PIMSY’s user-friendly product is easy to navigate. The client portal is easily accessible and helpful in promoting client care.”

– Greta M.

“PIMSY helps us manage our agency more efficiently and has everything you could want: …automated billing, a powerful scheduler, extensive online patient portal, appointment reminders, easy-to-use catalog of diagnosis codes, custom note templates and, surveys.”

– Andrew H.


What information can be accessed through a Patient Portal?

Through a Patient Portal, patients can access a variety of tools and features (access may vary based on the practice’s preferences), including:

  • CCDAs
  • Telehealth
  • Lab results
  • Forms & Screenings
  • Demographics
  • Contact Preferences
  • Secure Messaging
  • Prescription refill requests
  • Appointment scheduling
  • Receipts & Statements
  • Billing and payments
Is the Patient Portal available in a mobile app?

Yes, PIMSY is available as a standalone mobile app. The new portal design allows for simplified mobile accessibility, enabling patients to view their health information anytime, anywhere.

Who has control of the Patient Portal?

Each practice controls its patient portals. They provide each patient with access to the portal, which can be accessed 24/7. This setup ensures that patients can access their health records and communicate with their providers as needed.

Schedule a Free Demo

Are you ready to see how PIMSY can reduce the workload from your front desk? Fill out our simple form to schedule your free EHR demo, or reach out for more information. Take the next step together in simplifying processes for your mental healthcare team.

Discover More Benefits of PIMSY for Your Practice

heath coaching
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Financial Reporting
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Note Builder
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HIPPA Compliance
Occupational Therapy
Bed Management
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Mental Health Practice
Speech Therapy
Treatment Planning
Speech Therapy
Speech Therapy
AI Assistant
Speech Therapy
Appointment Scheduling

Feeling forced into a new EHR and the deadline is looming?

All EHRs are not the same. It’s critical to find the one that fits the unique needs of your organization. Find out why people choose PIMSY.