Telehealth

Connect with your clients from anywhere using our encrypted, secure, and feature-rich telehealth solution.

You don’t need to compromise on session quality when using telehealth. Enhance your clinical experience today.

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PIMSY features an integrated telehealth solution

You deserve an incredible telehealth experience

Powerful features

Easily control session attendance and participants with waiting rooms and the ability to mute, add, and remove participants. Add new attendees as needed throughout the session with secure links.

Adapt the resolution of your video with a single click if your internet connection becomes spotty, or chat live during sessions with one or multiple participants.

Your session, your way

Add interactive components, like breakout rooms, whiteboard sessions, and chats to your sessions with a single click. Whether you are conducting an individual or large group session, everyone remains easily engaged using our intuitive telehealth solution.

You deserve an industry-leading telehealth session that enhances the clinical experience, and so do your clients.

Join thousands of clinicians who have chosen PIMSY

Our intuitive telehealth solution makes delivering video sessions compliant and easy. Focus on delivering care, supported by the most comprehensive EHR for mental and behavioral health.

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Benefits of PIMSY’s Telehealth Solution

All-in-One

Seamlessly integrates virtual sessions within our mental health EHR platform, allowing providers to manage appointments, perform sessions, document notes, collect payments, and bill insurance in one place.

Fully Secure

Secure telehealth software ensures HIPAA-compliant virtual sessions with end-to-end encryption to conduct sessions safely and protect clients’ privacy and confidentiality.

Flexibility & Convenience

Patients can schedule appointments, attend their session, and fill out eForms directly from their Client Portal, enabling faster, more informed care for appointments that might be delayed or missed.

Behavioral Health EHR Telehealth Features

Scheduling and Reminders

PIMSY offers a comprehensive solution for scheduling, including a Self-Scheduler feature that simplifies booking and managing telehealth appointments for clients. Automated Appointment Reminders reduce no-show rates and ensure preparedness.

Online Check-In

PIMSY’s Client Portal provides a safe and secure space from which clients enter the waiting room for virtual appointments, complete eForms, send secure messages, pay their copays, and so much more.

Treatment Planning

PIMSY enables clinicians to track clients’ progress in real-time, record achievements, review historical data, and update treatment plans during sessions.

Electronic Billing & Real-Time Eligibility

PIMSY offers several tools and clearinghouse integrations to simplify the reimbursement process. Our ClaimMD integration offers Real-Time Eligibility in addition to automated billing features.

Confidential Communications

HIPAA-compliant communication tools, including secure video sessions, messaging, and appointment reminders keep clients informed and ensure seamless client-clinician interaction and continuity of care.

Secure Platform

A secure telehealth solution with end-to-end encryption and strict security measures, PIMSY provides HIPAA-compliant virtual sessions that protect the confidentiality of protected health information, enabling mental health practitioners to conduct sessions safely.

Integrated Telehealth for Mental Health Providers

PIMSY is a robust, comprehensive EHR software for mental and behavioral health practices. Tailored to streamline administrative tasks and enhance efficiency, PIMSY equips mental health providers with useful features and tools that optimize in-person and virtual care. Our integrated telehealth platform provides a secure, accessible, and HIPAA-compliant environment for delivering seamless mental health services online. With PIMSY EHR, mental health agencies can ensure high-quality patient care and data security standards while effectively managing virtual operations.

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Hear from our users
See what real PIMSY customers have to say

“The system is user-friendly, and the PIMSY team is professional, easily accessible, and friendly. The system is great and covers our needs.”

– Deidre W.

“PIMSY is an excellent program. I would recommend it to any organization.”

– Andrea B.

Frequently Asked Questions

See the most common questions we receive about our telehealth solutions

Is PIMSY’s telehealth platform secure and HIPAA-compliant?

Yes. PIMSY’s telehealth integration is fully HIPAA-compliant, featuring end-to-end encryption and robust security measures to protect patient information and ensure confidentiality.

How does the Self-Scheduler feature work for telehealth appointments?

PIMSY’s Self-Scheduler allows clients to book and attend their telehealth appointments directly from their Patient Portal. Clinicians and clients receive automated reminders, which helps reduce no-show rates and prepares both parties for each session.

Does PIMSY support electronic billing for telehealth services?

Yes. PIMSY integrates seamlessly with multiple clearinghouses, simplifying the reimbursement process for telehealth services.

What equipment is needed to provide telehealth sessions to clients?

To offer telehealth sessions successfully, you will need the following equipment:

Computer, Tablet, or Mobile Devices: A device with internet access, such as a desktop, laptop, tablet, or smartphone, that meets basic hardware requirements for video conferencing.
High-Speed Internet Connection: A reliable, high-speed internet connection or mobile data to ensure clear audio and video quality during telehealth sessions.
Webcam and Microphone: Most devices have a built-in webcam and microphone. However, you’re welcome to use externally connected devices.
Web Browser: Telehealth sessions require a secure, up-to-date web browser.
Quiet, Private Environment: This is a secure, private space for conducting sessions, with minimal background noise and good lighting for a professional and confidential telehealth experience.

Is there software to download or install?

The best part is that no download or installation is required. With PIMSY’s Telehealth feature, just click the session telehealth link to start your appointment.